Support & Services
Guangzhou Chanry Technology Co., Ltd.
At Guangzhou Chanry Technology Co., Ltd., we turn cutting-edge VR technology into experiences that people line up for—and operators can count on. Our goal is simple: make VR entertainment fun, scalable, and commercially sustainable for venues around the world.
With an integrated production base and a seasoned team, we handle the key pieces that matter most to operators: stable hardware, engaging content, continuous upgrades, and practical operating support. Whether you’re launching your first VR corner or expanding to multiple locations, we provide solutions designed for long-term performance.
We continue to push innovation through ongoing R&D investment, and our solutions have been deployed in diverse scenarios globally—helping partners create high-retention VR attractions and achieve measurable business growth.
Technical Support
1) Games Software
You need to purchase and download the game from Steam. https://store.steampowered.com
2) Motion Simulation Software
ou need to download SimHub or SimTools software. https://www.simhubdash.com https://www.xsimulator.net
3) Remote Support Software
You need to download AnyDesk or other remote control software, so we can provide remote technical support, such as debugging parameters. https://anydesk.com.cn
Services & Warranty
(1) Sales Service:
We provide 7*24h sales service.
(2) Assembly Services:
Our modular product is easy to assemble. You can follow our video to assemble it, and we also provide remote technical support.
(3) Hardware Warranty：
We offer free hardware replacement within 1 year.
(4) Technical Support：
We provide lifetime remote technical support.
Payment & Shipping
(1) Payment
We start production after receiving the deposit, and ship the goods after receiving the full payment. We accept various payment methods.
(2) Mode of delivery
EXW, CIF, FOB, DDP and others.
(3) Shipping
Sea freight, Air freight and so on.